Customer can return what he has purchased within 14 days of receipt of the parcel. To take advantage of the return you must send an email to email@example.com specifying the name of the person who made the order, the number and the date.
The customer will receive an email containing the instructions for the return. Shipping charges for returning the item (s) are fully paid by the customer
Returns are free only for size swap. Refunds and order changes cost is the same of the shipping cost.
The product to be delivered must arrive at our store no later than 14 days after receipt of the order. After this time, we do not guarantee the acceptance of the return.
Each item must be returned with all attached labels and tags, including any original package and accessories received along with the order.
Footwear and accessories must be returned together with their original box.
In the event that the customer receives defective merchandise, or that mistakes occur on our part, we will pay the shipping costs for returning the goods to our warehouses. We reserve the right to request photographic evidence before authorizing the return for defective goods.
For all aspects not explicitly expressed, the European regulation for distance trading is valid.Scarica il modulo per il reso